VMS Guru provides bulletproof video evidence and automated claim filing to stop return fraud for any e-commerce business, anywhere.
Trusted by sellers across every major e-commerce platform
+ Any other e-commerce business
A unified suite of tools designed to bridge the gap between your physical warehouse and digital marketplace records.
Our desktop recording engine captures every pack/unpack event with zero latency, syncing directly to our cloud servers.
From the moment a returns reaches your warehouse to the time you get your refund—we handle the heavy lifting.
Scan the AWB on arrival and record the unboxing. VMS Guru auto-labels the file.
Videos are compressed and uploaded securely. Encoded links are generated instantly.
We sync with marketplace reports to track the return status automatically.
One click to file a claim. We auto-format emails with video evidence embedded.
Choose the plan that fits your volume. All plans include full dashboard access and the VMS Guru software.
| Plan1000 | Plan2500 | Plan5000 | Plan10k | Plan25K | Plan50K | Plan75K | Plan1L | Plan2L | Custom Plan | |
|---|---|---|---|---|---|---|---|---|---|---|
| Price | ₹1,000 | ₹2,500 | ₹5,000 | ₹10,000 | ₹25,000 | ₹50,000 | ₹75,000 | ₹100,000 | ₹200,000 | Custom |
| Plan Credits | 1,000 | 2,500 | 5,000 | 10,000 | 25,000 | 50,000 | 75,000 | 100,000 | 200,000 | Custom |
| Bonus Credits | +150 | +500 | +1,000 | +2,500 | +7,000 | +20,000 | +35,000 | +65,000 | +220,000 | Custom |
| Total Credits | 1,150 | 3,000 | 6,000 | 12,500 | 32,000 | 70,000 | 110,000 | 165,000 | 420,000 | Custom |
Estimate the credits required based on your average video size and required storage duration.
For VMS,
For CMS,
Everything you need to know about VMSGuru before you get started.
VMSGuru is a Video Management System for e-commerce sellers. Our VMS Guru desktop software records every packing and unpacking event in your warehouse, automatically tags videos with AWB barcodes, and syncs them to our secure cloud. When a return fraud dispute arises, you have court-ready video evidence and can auto-generate claim emails in one click.
VMSGuru is built to support every e-commerce business. While we have deep automated CMS (claim management) integrations for AJIO, Amazon, Flipkart, Meesho, and Myntra, our VMS recording and video management tools work seamlessly for any platform, website, or marketplace you sell on.
Storage is credit-based. The cost per video depends on its compressed size and how long you want to retain it. Use our pricing calculator to estimate your exact monthly credits. Plans start from ₹1,000/month and scale with your order volume.
Expert insights on e-commerce, warehouse operations, and dispute prevention.
Join professional sellers who have automated their dispute management. No credit card required to start.
